Professor of Organizational Behavior
Questrom School of Business
Related Research Interests
My current research focuses on the implications of the emotional fallout that occurs in the wake of disturbing episodes (such as organizational crises) and during ongoing situations (such as chronic stress) in groups and organizations. I am interested in mapping how emotional fallout shapes the relational routines of groups, and developing theory about the conditions under which such routines facilitate or undermine group members creating healthy ways of working and supporting one another. My empirical work on this topic focuses on caregiving organizations, including a public social service agency and an emergency department in a community hospital.
- Kahn, W. A. (2005). Holding fast: The struggle to create resilient caregiving organizations. London: Brunner-Routledge.
- Kahn, W. A. (2011) The treatment of organizational wounds. Organizational Dynamics, 40(2), 75-84.
- Kahn, W. A. (2003) The revelation of organizational trauma. Journal of Applied Behavioral Science, 39(4), 364-380.
- Kahn, W. A. (2001) Holding environments at work. Journal of Applied Behavioral Science, 37(3), 260-279.
- Kahn, W. A. (1998) Relational systems at work. Research in organizational behavior, Vol. 20, 39-76. Greenwich, CT: JAI Press.