Emily Heaphy
Assistant Professor
University of Massachusetts, Amherst

Related Research Interests

My work on positive relationships at work began with articulating what high quality connections are and how they make a difference at work. Building on this foundation, I have written by myself and with others about the embodiment of work relationships, positive relationships as a resource for positive identity development (the reflected best self), and about how looking at the ratio of positive to negative interactions can be a revealing window into understanding team dynamics.

My current focus is on understanding how relationships at work can be sources of agency for individuals and organizations. I am currently working on two qualitative empirical projects – one in health care, the other in a consulting firm – aimed at understanding how employees who have little formal power are able to accomplish challenging work through their skillful interactions with others.

Related Publications

  • Stephens, J.P., Heaphy, E.D. and Dutton, J.E. High Quality Connections. In Spreitzer, G. and Cameron, K. Oxford Handbook of Positive Organizational Scholarship. Oxford University Press. Forthcoming.
  • Brown, S.L., Fredrickson, B.L., Wirth, M., Poulin, M. Meier, E.A., Heaphy, E.D., Cohen, M.D., and Schultheiss, O. 2009.Social Closeness Increases Salivary Progesterone in Humans. Hormones and Behavior, 56(1):108-111.
  • Heaphy, E.D. and Dutton, J.E. 2008. Integrating Organizations and Physiology: Getting Started. Academy of Management Review, 33(4):1009-1010.
  • Heaphy, E.D. and Dutton, J.E. 2008. Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology. Academy of Management Review, 33(1): 137-162.
  • Heaphy, E.D. 2006. Bodily Insights: Three Lenses on Positive Organizational Relationships. In Dutton, J. & Ragins, B. (Eds.), Exploring Positive Relationships at Work: Building a theoretical and research foundation. Mahwah, NJ: Lawrence Erlbaum, 47-71.
  • Roberts, L.M., Dutton, J.E., Spreitzer, G., Heaphy, E.D. and Quinn, R.E. 2005. Composing the Reflected Best-Self Portrait: Building Pathways for Becoming Extraordinary in Work Organizations, Academy of Management Review, 30(4): 712-736.
  • Roberts, L.M., Spreitzer, G., Dutton, J.E., Quinn, R., Heaphy, E.D. and Barker, B. 2005. How to Play to your Strengths. Harvard Business Review, 83(1): 75-80.
  • Losada, M. and Heaphy, E.D. 2004. The Role of Positivity and Connectivity in the Performance of Business Teams: A Nonlinear Dynamics Model. American Behavioral Scientist, 47 (6): 740-765.
  • Dutton, J.E. and Heaphy, E.D. 2003. The Power of High Quality Connections. In Cameron, K., J.E. Dutton, and R.E. Quinn, Positive Organizational Scholarship. San Francisco: Berrett-Koehler Publishers, 263-278.